Frequently Asked Questions

Can anyone watch a stream on any device?
We can stream to an audience of any size and our streams are supported on laptops as well as mobile devices.

What is a good upload speed?
The higher the better. A stable connection over 1 MB/s would be ideal. We prefer an ethernet (Cat 5) connection to the internet rather than wi-fi.

Just for context:

Dial up – 56 KB/s

Low quality – 256 KB/s

Mid-range quality – 512 KB/s (realistically, the minimum required for streaming)

High quality – 1024 KB/s

Very high quality – 1500 KB/s

My venue doesn’t have internet available. Can you still live stream our event?

Possibly. If there is good cellular reception on site then we can stream over 4G with cellular data. There would be a small charge for this.

How can I find out what my internet speeds are?
Finding your upload and download speeds is simple! Just go to Speedtest.net and click “Begin Test’.

Can you do a multi-camera shoot?
Yes! We can set up to four cameras plus any other ‘shots’ with PDFs etc (if, for example, we are streaming a presentation).

Can you key the shots?
Yes we can. If you want your own branding in the keys just send the files through and when the person speaks the key can fade in an out.

Is it HD?
Our workflow is always in high definition (1080p) although we usually stream on a 640px x 360px player in as high a bitrate as possible. We can stream at a higher quality, provided the internet speed on site supports the upload speed required.

Can it be recorded?
Yes it can. We can edit and upload the videos (including the HD recorded file) to your YouTube site as well. We usually record the stream in full HD, as well as on the cameras themselves for back up.

Can the player be embedded in my website?
Absolutely. If you don’t have somewhere to embed the player, we can host the player on our website for no extra charge. We can also provide an embed code for your Facebook page and Twitter feed, enabling your audience to watch on those platforms.